Posts tagged: software

Viewing an Excel file should not be so hard

Posted 10 December 2010 in applications, user experience | No comments yet

I needed to open a .xls Excel file on my PC and OpenOffice wouldn’t open it so I tried the Microsoft Office Excel Viewer program but it said no:

I thought perhaps the viewer was out of date so I found the “Check for updates” link which opened up a tab in my Chrome browser helpfully suggesting I should be running Internet Explorer 5 or later.

It had been a long time since I installed the Excel Viewer so I went through the checking for updates process, did some installations, but still the file wouldn’t play ball.

I switched over to Internet Explorer, set myself up with a Windows Live account and decided I’d try and open it with Microsoft Office Live, but Internet Explorer suggested that it wasn’t safe:

I ignored the advice but even then the file refused to open:

Having wasted a lot of time and failed miserably, I waited until I had access to another PC with Microsoft Office installed on it and Excel opened my troublesome file happily.

The three most frustrating things about this experience:

  • all that effort that got me nowhere
  • lack of appropriate guidance from the applications
  • the behavioural difference between an installed copy of Office and Office Live

I <3 Skitch

Posted 5 March 2009 in applications, project management | No comments yet

Going back in history to the 90s when I wanted to review long HTML pages during a web development project, I used to take screenshots, carefully sew them together in Photoshop, and then write notes and draw scribbles on the graphics to illustrate changes and fixes.

One day I found SnagIt – you could point at a browser window and it would automatically scroll capturing the entire page in a single graphic. Over the years SnagIt developed in to a great tool for providing feedback to team members and for demonstrating processes in user documentation. It had been a staple in my project tools for many years.

Until I started at an agency that handed me a MacBook Pro.. SnagIt is not available for Mac.

Since buying my own MacBook a few years ago I had occasionally searched for a SnagIt alternative, failed to find one, and the easy option was to hop on to my PC and go to the old favourite. After a few half-hearted shift-cmd-4 screenshots with emailed notes over the last few weeks at my new job, today I set about finding an alternative to SnagIt.  There had to be one!

And I happily found some sites pointing towards the Mac-only application, Skitch. The heart logo seemed a bit softandgooeyandpink for me but I decided to give it a try anyway and after just a little bit of playing with the application I understand the appropriateness of the logo.

Skitch looks quite simple at first glance, but start poking around and you find all manner of tools packed in to the free beta application:

  • capture fullscreen, frame or select an area of your choice
  • capture from the camera on your laptop/computer
  • view a history of the screenshots you’ve captured
  • draw, write, scribble (with nice vectorised smooth lines)
  • crop, rotate, resize
  • access images stored on your computer and add notes to them
  • save images to your desktop or copy and paste in to documents and emails
  • send images via bluetooth
  • send images to skitch.com for sharing online

I’ve found Skitch very easy to use (but a novice computer user might squeak in fear.. it took me a quick look at Help to figure out how to save an image as a jpg: drag and drop to the desktop/folder), however the one thing it doesn’t seem to do is scrolling captures from web browsers. Sigh.

All up a brilliant application that I have no doubt I’ll be using daily at work. The ability to load in other images means I can use it in partnership with a Firefox plug-in such as Screengrab that provides scrolling capture to PNG or JPG.

Skitch – I’m glad we’ve met.

skitch notation

Examples of skitch scribbles

yay for skitch

Yay! for skitch